OUR STORES

Visit Our Warehouse and Office

2900 Golf Course Dr Ventura, CA 93003 (Warehouse)

506 S Spring Street, Los Angeles, CA 90013 (Office)

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Placing Your Order: What are the benefits of ordering online?

Online checkout is quick, convenient, and 100% secure Order anytime: 24 hours a day, 7 days per week!, Receive an instant order confirmation, Online orders are sent directly to our warehouse for priority processing, Tracking information is automatically emailed when order is shipped.

Payment Methods: What types of payment do you accept?

VISA, MasterCard, Discover, Amex, PayPal Credit, Affirm and Paper Check. Receive a 2% discount when you pay with a personal check or bank check (cashier's check). All check types are subject to a clearing period of 5 business days prior to order shipment.

Free Shipping: Is shipping free within the lower 48 states? AK/HI?

Yes! We offer FREE SHIPPING within the lower 48 states with no hidden fees.

Shipping Time: How long will it take for my outboard to arrive?

Shipping time will vary depending on location (typical transit time is 3-7 business days inside the lower 48 states).Ā 

Freight Damage: What do I do if my outboard is damaged in transit?

Freight and shipping damage shall be reported to Global Outboard Motors within three (3) calendar days of receipt of goods. It is the purchaser/customer responsibility to note any damage before signing the delivery receipt. If damage has occurred to the outboard, purchaser shall make note of such before signing for delivery. Customer shall not refuse delivery of the outboard based on damage. In the event of shipping or freight damage, customer shall keep and safeguard all factory packaging, including, but not limited to, all external packaging, all internal styrofoam, bubble wrap, and cardboard supports. In the event a product was damaged during shipment and proper and timely notification was given to Global Outboard Motors, Global Outboard Motors will file a damage claim with the carrier. Damage or loss of goods that are outside the control of Global Outboard Motors is not to be considered basis for waiver of the cancellation and refused shipments provision contained herein.

INFORMATION ABOUT US

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